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Handheld Mobile Printer Paperless Multi-surface tattoo photo

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Frequently Asked Questions

Q: How long can this cartridge be used?
A: This printer built-in one ink, this cartridae can use maximum 3000 times, about 1 years.

Q: What type of ink cartridge does this printer work with?
A: Universal HP62

Q: How is this printer connected?
A: It support wifi usb connection, very easy.

Q: What material can he print?
A: It can works on any material, include t-shirts, glass, board, leather, paper and so on.

Q: Can it be washed?
A: Unless paper, other material can be washed.

Q: What can it print?
A: It can print anything, it is a DIY printer, you can print logo, letter, expression, pattern, anything as you want. Just need set the program in advance.

Q: What is his operating language?
A: It support multi-language, it will synchronize your phone language.

Q: How long can be ship after place order
A: This item is in stock, we ship in 2days.

Q: What phone system can be connect?
A: Support IOS and android

Q: About warranty and anohter problem.
A: Support 1 year warranty service, support dropshipping and wholesale, add our wechat:405879624,whatsapp: +8613417306148 or skype:anna.zhang46, talk about cooperate.

Product performance description

Kongten printer is the same as printbrush,prinker,printpen, it is the ultimate handheld, portable printer. It’s ultra-lightweight, fits in the palm of your hand and lets you create fast, vivid, color printing anywhere. It works over Wi-Fi with your phone to easily upload any text, image, or design and instantly print onto virtually any object or surface at the touch of a button. Printing has never been more mobile and more convenient.

Print on the rough, curved and uneven surface

It works on any texture or shape even on the skin, and can print over uneven surfaces with ease.

In addition to other surfaces, PrinCube is perfect for making safe temporary tattoos on the skin. Get creative with any design to add art or messages to the skin in a safe way.

Multi-line printing

kongten is the same as PrinCube ,printbrush,prinker,pintpen,MBrush, but not the same brand, Enables multi-line printing feature. You can print a total of 3m/9.8 feet content when using the powerful multi-line feature.

Standard cartridge

Pigment ink cartridge

Frequently Asked Questions

1. What are the maximum printing dimensions with a single pass?

The maximum printing hight is 14.29 mm/0.5625 inch. For a single pass, it can print 1.3m/4.26 feet long. On multi-line printing mode, it can print up to 3m/9.8 feet. If you want to print the pattern with larger dimensions, you can use the multi-line feature with the help of rulers to put them together.

2. Normally, how often do I need to refill or change the cartridge?

A single cartridge can print up to 415 full pages of paper (A4), enough for a year of daily use. If you need to replace the cartridges, you can purchase the corresponding cartridges on our official website.

3. How long does the ink last on shirts and other washable objects?

The printing will last for a long time until you wash it or it’s soaked with water or sweat, which will wash away the ink. If you want a permanent printing, we recommend you take our permanent ink cartridge, which uses the eco-solvent ink. You can choose it in the add-on options.

4. When can I get the PrinCube?

Right now, we have completed the test for production. We’ll start mass production in late October. For orders with standard ink cartridges, the estimated shipping time is mid-November. For orders with permanent ink cartridges, the estimated shipping time is about late November.

5. How’s the working time/battery life?

Princube integrates a 900 mAh battery. For a single charge, it can continuously print for 6 hours with 1 year of standby time.

6. How does it take to fully charged?

2 hours normally. For a single charge, it can continuously print for 6 hours with 1 year of standby time.

7. Can I print on metal/glass?

Yes, you can print on the metal/glass. To make it more durable, we suggest you use the permanent ink cartridge, which delivers permanent printing with solvent-based ink. You can get it in the add-on option.

8. What is the exact benefit of using PrinCube Ink Cartridge?

For the ink cartridge, the specs of PrinCube ink cartridge is quite similar to the 62XL. If you check the price of this ink cartridge on its website, the price of it is actually over $70. By using the PrinCube ink cartridge, you will also have less ink out the error and it has better viscosity for printing on.

9. Can I use the hp ink cartridge instead yours?

We’ re using the PrinCube self-developed Ink Cartridge and that’s the one perfectly fit the PrinCube. And yes, it also compatible with the HP62 and HP804 Color ink cartridge(Both Standard&XL supported, as well as the HP64, but the color arrangement is not that good like HP62&HP804).

10. Can this printer print on black surface? or white?

PrinCube can print on Black Surface but it can not show the color perfectly if the ground color is too dark. Printing white color is not supported.

11. How can this print black if it just uses the tri color cartridge?

The Black color you see in the video or campaign page is printed by the PrinCube. The cartridge prints black by combining percentages of cyan, magenta and yellow. and that’s how the tri-color works.

12. Printers clean themselves periodically to avoid getting clogged, does yours?

We suggest you clean the PrinCube ink outlet at least once a month. When you’re not using it, it’s better to put the lid on. Btw, PrinCube has the clean function, which supports you long-press the button and it will print 3 color line so you know the printing status in advance.

13. What is the shelf-life of the ink?

The shelf-life of the ink cartridge is 18 months. If it is the used ink cartridge, you stored properly in the correct environment, you may still be able to use it for 18 months (15° – 30°)

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Online Shopping World (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://online-shopping.world

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

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